

Distribution & Tech Consulting Engagements
-
Will you help me develop an NDC implementation strategy?
-
Can you assist with the selection of GDS's, Tech Providers, and Content Aggregators?
-
Will you assist with Distribution contract negotiations?
-
Can you help me develop an RFP and manage the selection process?
-
Can you help me with Tech provider contract negotiations?
-
What competitive edge can I gain through the deployment of AI in my business?

Distribution Strategy Development for Travel Sellers
-
What NDC and Non-NDC/LCC content do I need?
-
Which content aggregators (both GDS and non-GDS) should I work with?
-
What Tech solutions will I need to deploy?
-
What process changes will I need to implement (back-office and post-sales)?
-
What will my ROI be for this project?
Packaged Distribution Health Audits (DHAs)
-
Overall audit of distribution health (cost, quality and competitiveness of content) with recommendations for opportunities, especially focused on low-hanging fruit

Packaged Customer Journey Assessments (CJAs) and Experience Audits (CXAs)
Our packaged, fixed-priced CJAs clearly identify specific opportunities on travel websites to:
-
Amplify positive forces: Value Proposition & Incentive
-
Remove or mitigate negative forces: Friction & Anxiety
-
Rigorous website and omnichannel customer experience analysis
Travel Suppliers
Airlines, Hotels/Lodging, Destinations, Tour Operators, Cruise Lines, Rental Cars, Activities
Travel Sellers
Travel Agents, OTAs, TMCs / Corporate, Tour Operators, Consolidators, Retail/Leisure, Specialty Travel Sellers