Packaged Distribution Health Audits (DHAs)
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Overall audit of distribution health (cost, quality and competitiveness of content) with recommendations for opportunities, especially focused on low-hanging fruit
Distribution & Tech Consulting Engagements
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NDC implementation strategy: GDS's, Tech Providers, Content Aggregators, Travel Sellers
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Distribution contract negotiations
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Development of RFQs, RFIs, and RFPs and management of selection process
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Selection of, and contract negotiations with, travel technology providers
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Smart deployment of Blockchain technology, including Crypto and NFT
Packaged Customer Experience Audits (CXAs)
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Rigorous website and omnichannel customer experience analysis
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Packaged and fixed-priced
Packaged Customer Journey Assessments (CJAs)
Our packaged, fixed-priced CJAs clearly identify specific opportunities on travel websites to:
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Amplify positive forces: Value Proposition & Incentive
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Remove or mitigate negative forces: Friction & Anxiety
Travel Suppliers
Airlines, Hotels/Lodging, Destinations, Tour Operators, Cruise Lines, Rental Cars, Activities
Travel Sellers
Travel Agents, OTAs, TMCs, B2C Travel Supplier Websites